Customer Success Agent (f/m/x)

Permanent Employment, Full-time · München

Your tasks

  • You are in close contact with the people who are enthusiastic about the Sion and Sono Motors
  • You are the main contact person for all enquiries regarding customer data adjustments and reservations 
  • You will work on the further development of our order tool
  • In addition, you will be responsible for analysing our customer data and reservation figures
  • In this area you will work closely with our controlling department

Requirements

  • We need your passion for individual customer service, e-mobility and environmental sustainability
  • Ideally, you have experience in customer care and support - but we also welcome career changers
  • You have experience in data administration and excel in accuracy and conscientiousness
  • You are familiar with Excel and data analysis and can create precise analyses
  • Ideally, you have previous experience in the field of accounting
  • Very good German and good English skills are an absolute must. Further language skills are welcome

What to expect:

  • The position can be full or part time 
  • You have flexible working hours with a regular home office option
  • A visionary team in a rapidly growing, young company
  • No deadlocked processes and hierarchies, but a lot of courage to create a future mobility provider
  • A culture of appreciation, in which we celebrate successes as well as mistakes
  • An open, modern office with little paper but Trello & Slack instead
  • Organic bread flatrate, free drinks, vegan catering service, etc.

Interested?

You see yourself as our new Junior CRM Manager? Then apply via our online form and convince us. We are looking forward to you!